Privacy Policy

Introduction

Minana Technology Solutions ("MTS," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our MTS Ledger bank reconciliation service.

Information We Collect

Personal Information

We may collect personal information that you provide to us, including:

• Name and contact information (email address)
• Account credentials
• Company name and business information
• Payment and billing information

Financial Data

We collect and process financial data that you upload to our service, including:

• Bank statements
• Book ledger entries
• Transaction records
• Reconciliation data

Usage Information

We automatically collect certain information when you use our service:

• Log data (IP address, browser type, operating system)
• Usage patterns and feature interactions
• Device information

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our bank reconciliation service
• Process your transactions and manage your account
• Send you technical notices, updates, and support messages
• Respond to your inquiries and provide customer support
• Detect, prevent, and address technical issues and security concerns
• Comply with legal obligations

Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Your financial data is encrypted both in transit and at rest.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information and financial data for as long as your account is active or as needed to provide you services. We may also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with third-party service providers who perform services on our behalf
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: We may share information with your explicit consent

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Data portability
• Withdraw consent

To exercise these rights, please contact us at info@mts.co.zw.

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Children's Privacy

Our service is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Minana Technology Solutions
11 Msasa Dr, Harare, Zimbabwe
Email: info@mts.co.zw